At Career Emirates, we strive to provide high-quality job listing and recruitment services. Please review our refund policy carefully to understand how refunds are handled for our services.
1. Eligibility for Refunds
Refunds are only applicable under certain conditions and are determined at the sole discretion of Career Emirates. You may be eligible for a refund if:
- You paid for a service that was not delivered or was delivered incorrectly due to errors on our part.
- You were charged more than once for the same service due to a system error or technical glitch.
2. Non-Refundable Services
The following services are non-refundable:
- Fees paid for job listings posted by employers.
- Fees for premium job search or candidate search features.
- Any service that has already been rendered or completed, including but not limited to, advertisement placements or recruitment services.
- Subscription-based services, once the subscription period has commenced, are non-refundable for that period.
3. Requesting a Refund
To request a refund, please follow these steps:
- Contact our support team at contact@careeremirates.com, within 7 days of the purchase date.
- Provide your order number, payment receipt, and a detailed description of the issue.
- Our team will review your request and respond within 7-10 business days.
4. Refund Process
- Once your refund request is approved, the refund will be processed to your original payment method.
- Depending on your payment provider, the refund may take 5-10 business days to reflect in your account.
- Refunds will only be issued to the original payment method used for the purchase.
5. Cancellation Policy
You may cancel any subscription-based services before the renewal date to avoid being charged for the next billing cycle. No refunds will be provided for partial months or unused services.
6. Chargebacks
We encourage you to contact us directly with any issues before initiating a chargeback with your payment provider. Chargebacks may result in the suspension of your account and a permanent ban from using our services.
7. Contact Us
For further inquiries regarding our refund policy, please contact us at:
Email: contact@careeremirates.com
Phone: N/A
